Terms & Conditions

Puppy information: Accurate descriptions and available health records. Appearance, adult size, and temperament vary by individual.

Health and warranty: Age-appropriate veterinary care and a 2-3-year health warranty, with full terms provided before purchase.

Payment and refunds: Full payment is preferred to secure a puppy, and every payment gets an acknowledgement receipt. Cancel within 7 days for a refund of up to 75%, per our stated policy. You’re refunded in full if we miss the agreed delivery timeframe or a qualifying, previously undisclosed health condition is established under your adoption agreement.

Responsible placement: We never place puppies with resellers or breeders. Each family may secure up to 2 puppies at a time and must show it can provide a safe, suitable home. We screen every inquiry and reserve the right to decline placements where a puppy’s welfare is in doubt.

Delivery and collection: Home delivery and pickup by appointment, subject to location, transport availability, and applicable regulations.

Puppy package: Two puppy leashes, toys, a care manual, and feeding guidance.

Buyer responsibility: Provide a safe home, proper nutrition, training, supervision, and ongoing veterinary care.

Returns and rehoming: Can no longer care for your puppy? Contact us. Lifetime rehoming support is available under our policy.

Privacy: Your information is handled responsibly and used only for communication, payment, and placement.

Legal rights: All purchases are subject to applicable consumer-protection and animal-welfare laws. Nothing here limits your statutory rights.